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Withdraw Money from your MTN Mobile Money Account at ATM

MTN Mobile Money subscribers can visit ATMs in Ghana to withdraw money from their Mobile Money WalletMTN I must commend MTN communication Network and Banks in Ghana for introducing this service.This service offers subscribers the convenience and ease of withdrawing Money instantly from ATMs of Partner Banks anytime, anywhere. No card is required in this process.

The service is currently available at all Fidelity Bank ATM’s across the country.
Customers  are able to withdraw a maximum of GHC 400 per transaction and a limit of GHC1, 000 per day.   
To ‘Cash Out’ from your MTN Mobile Money wallet at the ATM, First Generate a Token (Please note, this token generation process is for ATM Cash Out only. Regular Mobile Money token from wallet cannot be redeemed at the ATM):
Token Generation Process
  1. Dial *511# .
  2. You’re presented with 4 options which are :
    1. Generate token,
    2. Check token status,
    3. Reverse token,
    4. Retrieve active tokens.
  3. Select Generate Token
  4. Select a Four Digit secret code E.g.: 5256
  5. Enter the amount to be withdrawn at the ATM.
You will receive a popup request to authorize the transaction and the amount(for subscribers who use the SIM menu) or a message to dial *170# to approve the transaction (For subscribers registered on USSD).
You will receive an sms of system generated token

                           HOW CAN I WITHDRAW THE CASH
  1. The subscriber in front of the ATM, selects “Cardless”
  2.  Select ‘MTN Mobile Money’
  3. Follow the process to enter Token, secret code and amount.
Once details are correct, ATM dispenses cash.



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